Well, finally the comment on the showerhead installation instructions that says "In the case where your installation of the mounted Delta In2ition shower requires it to be further away from the wall, please call toll-free ... for a free 8" shower arm" makes sense.
It looks just great when installed, but turn on the water and even with the head tilted forward as far as possible, the water is blasting high against the back wall, making it difficult to get in.
(ok, well "blasting" is perhaps a bit of wishful thinking, in this day of flow regulators and living in a town where many have complained about low pressure/low flow issues... I remember from the early '80's living in a 1920's era apartment building in Philly where the water would just blast you against the back wall, in a GOOD way; well, good when there was hot water, which was hit or miss. Yes, I know we need to conserve water and the power used to heat the water, but there is just something wonderful about being pummeled with hot water that is deliciously relaxing. But I digress...)
Anyway, the removable hand-held shower handle is too long to allow the head to tip down far enough, so I called and they're sending me a free extender.
I'm hoping that once it's tilted down further, that will address another issue: The water comes out with much greater force in the side fixed portions of the shower head than in the center hand-held portion. The result is a much more straight blast on each side, but a quickly falling flow in the middle. This kind of defeats the "rainshower" effect that was one of my primary reasons for getting this, since as it is right now, I can either get the sides of my head or the center of my head in the water, but not both at the same time. Customer Service did instruct me on how to remove the flow regulator from the hand-held part, which helped some but still not enough to get a nice even spray. I'm just hoping that once I can tilt the head down to the angle it needs to be, the difference will be negligible; otherwise, it will need to go back. ::sigh::
*and no, there's no special meaning to the title. It happens to be a friend's "ring tone" and I'd just called her before starting this post, so when I started typing this it somehow seemed to be related, as in "oh, that's why they said that..." Ok, can I blame it on the cold medicine?